WorksUnit are well known for its high standards of technical and creative expertise but there is always room for improvement. Understanding the requirements of projects is always at the heart of the agency and WorksUnit are pleased to have Ann join the Business Analyst team.
Ann has an extensive background in this field and started her career in development before moving into QA and then finding her niche as a Business Analyst. Qualifications include BSc (Hons) Applied Psychology and Computing and MSc Computing (Software Engineering). Ann enjoys working with both technical and non-technical teams, facilitating communication and defining requirements.
Ann has worked in a variety of companies from small, medium to large corporate including:
- Clinical Solutions Ltd
- Initial City Link Ltd
- Imaginatik Ltd
- Norwich Union Healthcare
Key Business Analysis Achievements:
Automation of manual processes:
- International Invoicing at City Link
- Project to automate QA of customer upgrades at Imaginatik
- Oncology Case Management Database at Norwich Union Healthcare
Process improvement:
- Improving bug-tracking process and development of new in-house project management tool Imaginatik
New systems:
- Carnival Seat Booker - WorksUnit
- New Work Request system: worked with other members of IT to define process for what should happen to requests that come into the department. City Link
Mergers:
- Initial City Link and Target Express working with the marketing ‘workstream’ - ensuring the IT needs of marketing departments of both companies were met.
So what’s Ann’s philosophy?
Don't skimp on analysis!
My goal is to work closely with stakeholders to determine business rules and requirements and produce Software Requirements that are a clear understanding between all parties about what is required.
- Prevents overrun from scope of change not being understood or missed requirements not implemented and found at test
- Finds requirements that may otherwise be missed and defines data requirements
- Ensures all requirements satisfied
- Ensures efficient processes
- Supplies a foundation for solution design
- Can be used for testing and training
- Traceability of requirements from inception to delivery
Ann has already proved herself by delivering some substantial projects for WorksUnit’s existing customers and Ann looks forward to some exciting new challenges.
Welcome to the team.